Main Duties Answer customer inquiries Respond to customer inquiries in a timely manner and provide accurate and detailed answers to customers by phone, email, online chat and other means. Familiar with the company's products and services, able to provide personalized advice and solutions to customer needs. Customer Complaint Handling Receive customer complaints, listen patiently to customer opinions, and actively coordinate with relevant departments to solve problems. Track the progress of complaint handling, ensure that the problem is properly solved, and provide timely feedback to customers on the results. After-sales service and support Provide after-sales service, such as product use guidance, troubleshooting, etc., to ensure that customers can use the company's products smoothly. Regularly visit customers to understand the use of products, collect customer feedback and improve customer satisfaction. Customer Relationship Maintenance Maintain good communication with customers and establish long-term and stable cooperative relationship. Regularly push the company news, product updates and other information to enhance customer stickiness. Customer data collation and analysis Organize customer inquiries, complaints and other data, analyze customer needs and satisfaction, and provide support for the company's decision-making. Explore the potential needs of customers and provide suggestions for the company's product and service innovation.
...Overview:Curran Contracting Company provides equal employment opportunities (EEO) to all employees and applicants for employment... ...ancestry, national origin, age, disability, sex, marital status, military status, pregnancy, sexual orientation, or any other basis...
...Through excellent client focus, you will help ensure that the team is motivated to create a memorable experience for our customers. Use Sephoras tools to measure KPIs and propose action plans to elevate client experience. Understand store goals and opportunities and support...
...relevant work experience including comfortably working on the following Cisco platforms: Cisco 6500, 4500, 3850X, 3750X switches. Cisco Nexus switches, 3900 ISR's, Cisco ASA 5500X FW's Excellent Problem analysis and resolution skills. Strong knowledge of the...
ExcitingOpportunity:Home-BasedTravelAgentWanted! Areyouyearningforacareerthatblendsthecomfortofyourhomewiththethrill... ...traveldeals,dreamingofthenextadventure?Ifyou'veanswered"Yes,"thenwehavethe perfectopportunityforyou!Weare...
...Gulf Distributing Company, LLCPosition Description Delivery Driver Panama City, FLReports to: Delivery Manager Position... ...your assigned accounts.~Always be aware of code dates and pick up all product you are directed to by the Salesperson(s).~Dress in...