Job Description

We are a leading provider of contact center solutions, dedicated to delivering exceptional customer service across various industries. Our services include telephone answering, appointment setting, customer support, sales, and more. Join our team of dedicated professionals who handle over millions of interactions annually with integrity and excellence.

Summary of Position:

We are seeking remote customer service representatives who are customer-oriented and passionate about delivering high-quality service. In this role, you will handle inbound and outbound calls, ensuring each interaction is documented accurately while upholding company policies and procedures.

Job Duties:

Perform data entry and typing tasks efficiently.
Upsell products and services based on customer needs.
Schedule appointments in a professional manner.
Maintain knowledge of campaign products, services, and promotions.
Required Skills and Qualifications:

Minimum one year of experience in a call center environment, including use of automatic dialers and call scripting.
Clear, professional, and friendly communication skills.
Strong active listening and people skills.
Excellent attendance and punctuality.
Sales experience preferred.
High School diploma or GED required.
Basic computer skills and proficiency in outbound environments.
Work from Home Requirements:

PC or laptop with Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible).
Hard-wired high-speed internet connection (ethernet cable).
USB-connected headset and webcam.
Quiet dedicated workspace free from distractions.
Join our team and contribute to our commitment to delivering outstanding customer experiences from the comfort of your home office. Apply today and become part of a dynamic and supportive work environment.
Employment Type: Full-Time
Salary: $ 13.00 15.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Work from home, Home office,

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